Wednesday, April 20, 2005

Can You Hear Me Now? We're Big Business and the Customer is Such a Nuisance.

In a sign that big business is used to getting its way, Verizon Communications Chairman and CEO Ivan Seidenberg says we just expect too much from our cell phones.

"Why in the world would you think your (cell) phone would work in your house?' he asked. 'The customer has come to expect so much. They want it to work in the elevator, they want it to work in the basement." (St Pete Times)

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